What We Collect and Why
We collect the information you provide when registering — your name, email address, date of birth, and contact number — along with transaction records tied to your payment method, whether that's a Touch 'n Go eWallet transfer, a Boost payment, or a GrabPay deposit. Technical data
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such as your device type, browser session, and IP address is gathered automatically when you access the platform. We use this information to verify your identity, process withdrawals back to your nominated e-wallet, detect unusual activity on your account, and keep our service running correctly for
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Malaysia. We do not sell your personal data to third parties. Sharing happens only where required by applicable law, with payment processors handling your transactions, or with fraud-prevention services that help protect your account. Retention periods vary by data type — transaction records are kept as
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required under financial regulations, while session logs are cleared on a rolling basis. Access to stored data is restricted to authorised personnel only, and connections to our platform are encrypted. Availability of our service is subject to local law and is accessible where permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.